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Academic Technology Launchpad: MFA

Quick Guide to computer and academic technology resources for students.

MFA Registration Step-by-Step

Once you become an active student and you attempt to access one of the College systems, you may see this message. If you have not already done so, you will be asked to register two account verification methods for added security. You have several options, but for the best experience, the College recommends the Microsoft Authenticator app and a phone number. It is highly recommended to add these methods using both a smartphone and a laptop or desktop computer. Note: if you do not have a smartphone, click on the “I want to set up a different method” link until you are able to register two separate methods.

Step 1: Confirm that your email address displays at the top and click the blue “Next” button: 

MFA 1

Step 2: Download the Microsoft Authenticator app. Go to your apps store on your smartphone and download the app. Then click the blue “Next” button on your computer: 

MFA2

Step 3: Open the authenticator app on your smartphone and click “Add account” and select “Work or school account” from the options. You will be asked if you want to “Sign in” or “Scan QR code.” Select “Scan QR Code.” Note: you may have to allow the app to use your phone’s camera. The process should look something like this: 

 Add account                           Add work or school account      Scan QR codeQR code reader

Step 4: Move back to your computer and click the blue “Next” button: 

MFA3

Step 5: Scan the QR code on your computer screen with the QR code reader window on your smartphone. Scanning the QR code will automatically add your Madison College email account to the authenticator app. Click the blue “Next” button:

MFA4

Step 6: You will be asked to test the authenticator app by clicking “Approve” on your smartphone. After you approve you will see “Notification approved” on your computer. Click the blue “Next” button:

MFA5

Step 7: Now you will be asked to set up a second method; a phone number. On your computer, enter your 10-digit phone number into the space provided. You can choose either text or call. Text is typically the most convenient. Click the blue “Next” button:

MFA6

Step 8: If you choose the text option, you will receive a text message with a 6-digit code. Enter that code into the space provided on the window on your computer. Click the blue “Next” button:

MFA8

Step 9: If done correctly, you should see a confirmation screen on your computer letting you know that the code was accepted and that your phone has been registered successfully. Click the blue “Next” button:

MFA9

Step 10: Once you have successfully registered 2 methods, you will see a summary of the options you selected including which method is your default method. Click the blue “Done” button. You will then be directed to the system you intended to log into (i.e., student email, Blackboard, myMadisonCollege, Virtual Desktop, etc.):

MFA10

Now that you have registered two verification methods, you should not be prompted to complete this process again. However, you will be asked for added verification when you attempt to log into any Madison College system. Depending on the options you registered, you may be prompted to enter a code received via text, press pound upon receipt of a phone call, or approve a notification via the app.

Want to change your MFA methods?

Go to https://aka.ms/proofup and enter your Madison College email address. You will be automatically routed to the Madison College login page. Enter your Madison College email and password.

Once logged in you can:

  • Update your phone number
  • Delete or add a new authentication method
  • Change your default authentication method

Why MFA?