You must have the proper permissions (admin access) to install applications on your computer
Off-Campus - use Multi-Factor Authentication. If you try to connect to a virtual desktop off-campus before activating your MFA Account, you will receive an "Access Denied" error message.
Sign Out / Log Off and Disconnect
USB Devices (i.e. USB drives, headsets, etc.)
You can connect to your Windows virtual desktop using your MAC
You must have the proper permissions to install apps on your MAC (your MAC admin password)
Off-Campus - use Multi-Factor Authentication. If you try to connect to a virtual desktop off-campus before activating your MFA Account, you will receive an "Access Denied" error message.
Sign Out / Log Off and Disconnect
USB Devices (i.e. USB drives, headsets, etc.)
Note: Virtual desktops run Windows, so USB devices must be formatted for Windows in order to work properly. Mac-formatted USB devices will not work on College virtual desktops.
MAC Keyboard layouts and functions - differ between MAC and Windows.
Off-Campus - use Multi-Factor Authentication. If you try to connect to a virtual desktop off-campus before activating your MFA Account, you will receive an "Access Denied" error message.
Toolbar icons
Log Off
When you’re finished, and you disconnect / log off from the Virtual Desktop, you will be returned to your Android's normal screen
Save your Work
Android Considerations
Note: If you get a certificate invalid prompt and have an older VMware Horizon Client for Chrome App, uninstall the older client and find the current one in the Chrome Web Store.
Off-Campus - use Multi-Factor Authentication. If you try to connect to a virtual desktop off-campus before activating your MFA Account, you will receive an "Access Denied" error message.
Sign Out / Log Off and Disconnect
USB Devices (i.e. USB drives, headsets, etc.)
Off-Campus - use Multi-Factor Authentication. If you try to connect to a virtual desktop off-campus before activating your MFA Account, you will receive an "Access Denied" error message
Radial Menu - Tools
Log Off
When you’re finished, disconnect / log off from the Virtual Desktop
Save your work
IOS Considerations
Download and install the free VMware Horizon Client for Kindle Fire from the Amazon Appstore
Off-Campus - use Multi-Factor Authentication. If you try to connect to a virtual desktop off-campus before activating your MFA Account, you will receive an "Access Denied" error message.
Toolbar
The toolbar is usually at the top of the screen. If you are in Full screen mode, tap the circular icon at the right side of the screen to show the toolbar icons. You may tap on any of the following toolbar icons for different effects.
Log Off
When you’re finished, log off the Virtual Desktop.
Save your work
Kindle Fire Considerations
Installation instructions assume that Linux OS is the standard “out of box” configuration
Download and install the View Client
Off-Campus - use Multi-Factor Authentication. If you try to connect to a virtual desktop off-campus before activating your MFA Account, you will receive an "Access Denied" error message.
Log Off and Disconnect
Save your work
Linux Considerations
You may see an access denied or internal server error and be unable to access the virtual desktop if you do not follow these tips
Virtual Desktops Maintenance: Nightly rolling outage window 1:00 am - 5:00 am & Monthly outage window every third Saturday 5pm - 2am.