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Academic Technology Launchpad: Change or Reset Your Password

Computer and academic technology resources for students

Access your student account

Forgot your Password?find username

Usernamebefore the @ in your college email address   

Madison College email = 

An email account is automatically created for you after you enroll or matriculate.

Self-Service Password Reset

New! Azure Self-Service Password Reset

If you have previously registered at least 2 methods (likely when you set up MFA), reset your password at:

Methods you may have registered include:

  • Personal email address
  • Text your mobile phone
  • Call your mobile phone
  • Approve a notification on your authenticator app
  • Enter a code from your authenticator app
  • Answer security questions

To reset your password, enter your at and verify your identity using two previously registered methods. Proceed to reset your password.

If you do not have any methods previously registered, follow the directions in the Forgot your Password? box above to reset your password. Questions? Call Student Technology Help 608-243-4444.


Update your account information

Account and Password FAQs

Minimum Password Standard for College Accounts 

Length - your Password must be at least 10 characters long. Maximum length 25.

Complexity -  your Password should contain at least one (1) character from three (3) of the following categories: 

  • Uppercase letters (A-Z)
  • Lowercase letters (a-z)
  • Digits (0-9)
  • Special characters ( ~ ! @ # $ % ^ & * _ - + = ` | \ ( ) { } [ ] : ; " ' < > , . ? /)


  • Do not use your name as part of the password.
  • Follow on screen prompts to help create a secure password. 

Changing your Password

  • Do not reuse passwords. 
  • Change your password often.
  • Don't get locked out - After changing your password, remember to update your personal computer and mobile accounts right away on your personal computers or mobile devices for any college accounts  (Blackboard, email, MC-Secure wireless,...) Your account may become locked if a device tries to connect unsuccessfully too many times.


Password length and complexity, and changing passwords periodically, helps ensure the security of your network account, and college network security.