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Academic Technology Launchpad: Account Info

Student Technology Help Desk

Access your student account


Forgot your Password?find username

Usernamebefore the @ in your college email address   

Madison College email = 

An email account is automatically created for you after you are admitted to a program or enroll.

First time setting up an account?

Self-Service Password Reset

Azure Self-Service Password Reset (SSPR)

If you have previously registered at least 2 methods (likely when you first logged in to your account), enter your and proceed to reset your password at:

Methods you may have registered include:

  • Personal email address
  • Text your mobile phone
  • Call your mobile phone
  • Approve a notification on your authenticator app
  • Enter a code from your authenticator app
  • Answer security questions

If you do not have any methods previously registered, follow the directions in the Forgot your Password? box above to reset your password. Questions? Call Student Technology Help 608.243.4444

Account and Password FAQs


Update your account information

Student and Employee Accounts

If you are a student and also an employee, you will have two accounts with different usernames, passwords, and emails.

Name Changes = 2 Step Process

Name changes

Step 1

If your name has legally changed or is misspelled, or you'd like to add a preferred first name, contact the Enrollment Center to have your student record information updated. Phone: 608.246.6210 More info

Step 2

After that is complete, contact the Technology Services Help Desk 608.246.6666 if you would like your username and student email address updated.