For use if you previously registered a verification method (likely when you first logged in to your account):
Methods you may have registered for password reset include:
If you do not have any methods registered, follow the directions in the Legacy password reset box below to reset your password or call us for assistance Student Technology Help 608.243.4444
**This password reset system is being phased out. Unless unable to do so, use the above method under Forgot your Password? to reset your password**
Username = before the @ in your college email address
Madison College email = username@madisoncollege.edu
An email account is automatically created for you after you are admitted to a program or enroll.
Future students will be prompted to register a personal email address for Self-Service Password Reset (SSPR) when logging into their student account. While there is the option to skip setup, we strongly recommend completing the process so you do not continue receiving the prompt each time you log in.
Step 1: After logging in with your Madison College email address and password, you will be prompted for more information to keep your account secure. Choose Next.
Step 2: Enter a valid personal email address and choose Next.
Step 3: A code will be sent to the email address you entered. Enter the code and select Next.
Step 4: A success message will appear. Choose Done and you will be brought to the application you were attempting to access.
After registering a personal email address, you should not be prompted to register an email address again. You will be asked for an additional verification method after you become an enrolled student or are accepted into a program. At that point, you will be prompted to set up a method for multi-factor authentication (MFA).
Minimum Length - 14 characters
Maximum Length - 25 characters
Complexity - your Password should contain at least one (1) character from three (3) of the following categories:
Additional Requirements
Changing your Password
Don't get locked out - After changing your password, remember to update your personal computer and mobile accounts right away on your personal computers or mobile devices for any college accounts (Blackboard, email, MC-Secure wireless,...) Your account may become locked if a device tries to connect unsuccessfully too many times.
EASY ways to come up with a memorable passphrase:
Why?
Password length and complexity, and changing passwords periodically, helps ensure the security of your network account, and college network security.
If you are a student and also an employee, you will have two accounts with different usernames, passwords, and emails.
If your name has legally changed or is misspelled, or you'd like to add a preferred first name, contact the Enrollment Center to have your student record information updated. Phone: 608.246.6210 More info https://madisoncollege.edu/student-records
After that is complete, contact the Technology Services Help Desk 608.246.6666 if you would like your username and student email address updated.