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Academic Technology Launchpad: Account Info

Student Technology Help Desk

Access your student account

**Effective Oct 2, 2023 - New and updated passwords must be at least 14 characters long. Learn more**

Forgot your Password?find username

Usernamebefore the @ in your college email address   

Madison College email = 

An email account is automatically created for you after you are admitted to a program or enroll.

First time setting up an account?

Microsoft Entra Self-Service Password Reset

Self-Service Password Reset (SSPR)

If you have previously registered a personal email address (likely when you first logged in to your account), enter your and proceed to reset your password at:

If you do not have a personal email address registered, follow the directions in the Forgot your Password? box above to reset your password. Questions? Call Student Technology Help 608.243.4444

Microsoft Entra Self-Service Password Reset (SSPR) Registration Step-by-Step

Future students will be prompted to register a personal email address for Self-Service Password Reset (SSPR) when logging into their student account. While there is the option to skip setup, we strongly recommend completing the process so you do not continue receiving the prompt each time you log in.


Step 1: After logging in with your Madison College email address and password, you will be prompted for more information to keep your account secure. Choose Next.

more information required

Step 2:  Enter a valid personal email address and choose Next.

Email registration

Step 3: A code will be sent to the email address you entered. Enter the code and select Next.

enter email code

Step 4: A success message will appear. Choose Done and you will be brought to the application you were attempting to access.

Success message

After registering a personal email address, you should not be prompted to register an email address again. You will be asked for an additional verification method after you become an enrolled student or are accepted into a program. At that point, you will be prompted to set up a method for multi-factor authentication (MFA).

Account and Password FAQs


Update your account information

Student and Employee Accounts

If you are a student and also an employee, you will have two accounts with different usernames, passwords, and emails.

Name Changes = 2 Step Process

Name changes

Step 1

If your name has legally changed or is misspelled, or you'd like to add a preferred first name, contact the Enrollment Center to have your student record information updated. Phone: 608.246.6210 More info

Step 2

After that is complete, contact the Technology Services Help Desk 608.246.6666 if you would like your username and student email address updated.