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Academic Technology Launchpad: Account Info

Computer and academic technology resources for students

Access your student account

Forgot your Password?find username

Usernamebefore the @ in your college email address   

Madison College email = 

An email account is automatically created for you after you enroll or matriculate.

Self-Service Password Reset

New! Azure Self-Service Password Reset

If you have previously registered at least 2 methods (likely when you set up MFA), reset your password at:

Methods you may have registered include:

  • Personal email address
  • Text your mobile phone
  • Call your mobile phone
  • Approve a notification on your authenticator app
  • Enter a code from your authenticator app
  • Answer security questions

To reset your password, enter your at and verify your identity using two previously registered methods. Proceed to reset your password.

If you do not have any methods previously registered, follow the directions in the Forgot your Password? box above to reset your password. Questions? Call Student Technology Help 608-243-4444.


Name Changes = 2 Step Process

Step 1

If your name has legally changed or is misspelled, or you'd like to add a preferred first name, contact the Enrollment Center to have your student record information updated. Phone: 608-246-6210 More info

Step 2

After that is complete, contact the Technology Services Help Desk 608-246-6666 if you would like your username and student email address updated.

Account and Password FAQs

Update your account information

Student and Employee Accounts

If you are a student and also an employee, you will have two accounts with different usernames, passwords, and emails.