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Academic Technology Launchpad: Specifications

Student Technology Help Desk

Specifications: college email

Official form of college communications to students

  • Instructors and departments (enrollment, financial aid, advising,...) communicate with students using college email addresses.
  • Easy to use, web-based, many useful features and tools. 
  • Integrated with Blackboard and other college systems
  • Supported by Technology Services.

Mailbox space for students

  • Enrolled students have 50 GB of storage. 

Browser requirements

  • Access your college email from computers using most web browsers. We do not recommend using Edge, Internet Explorer or Safari. 
  • You can also access your email from the Outlook mobile app

Message limits

  • Maximum message size (including attachments) is 25 MB. 
  • Keep in mind that some email systems may not be able to receive large attachments.
  • Some file type attachments may be automatically blocked by the system for security reasons.

Time-out limits

  • Time-out limits with inactivity are established to limit risks.  
  • Save your work periodically as a draft. 

Graduates and former students not currently enrolled at Madison College   

  • You may have access to your student email for a short period of time after you are no longer enrolled, but the space allocated may be reduced or the accounts may be deactivated.
  • When you are close to graduation or are not enrolled for the next semester for any reason, let your contacts know of your alternate email contact information and transition to a personal email account. 

Deleted items and Junk email retention

  • Automatic delete from deleted items and junk email folders after about 14 days.

Password Resets

Employee and Student accounts

  • If you are both a student and an employee, you will have two accounts with two usernames and passwords.
  • Policies and permissions vary for student and employee accounts.

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