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Academic Technology Launchpad: Navigation

Quick Guide to computer and academic technology resources for students.

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Navigation

365 email view

Select Mail from myapps, if not already displayed. 

Your mail displays consisting of a number of toolbars and panes.

1. New mail - click to create a new message

2. Folder list

3. Search box

4. Message list: displays contents of the selected folder.

5. reading pane: displays the body of the selected email message.

Sorting and Grouping 

You may sort messages by a variety of filters, including Date, Size, From, or Subject. In the top of the Message Pane, click the Arrange by or Conversations by bar. A list of sorting options will display.

Conversation View displays messages grouped by conversation topic. The Reading Pane to the right displays the active message in the conversation, and the most recent email displays at the top of the group. Filed messages, deleted messages, and sent messages also appear in the Conversation View in the Reading Pane. 

Reading Pane

The Inbox is split into 3 sections by default, with folders displayed in the leftmost Navigation Pane, messages displayed in the middle Messages Pane and the Reading Pane displaying message content on the right hand side. 

Folders

Your college email has system folders such as Inbox, Drafts, and Sent Items. You can create your own folders to organize your email. 

Reply to an email

  1. Click on the Reply button in the toolbar or click on Reply in the message window.
  2. The Reply window will open. The To: line will already include the name of the sender of the message. The Subject is also included.
  3. Type your response and click Send button to send the message.

Forward an email

  1. Click on the Forward button in the toolbar or click on Forward in the message window. 
  2. The Forward window will open. 
  3. Address the message and add any additional information. 
  4. Click on the Send button to send the message.

Delete email

To delete an open message, click the Delete button on the toolbar. To delete a message in the message listing, right click the message and choose Delete, or select the message(s) and choose Delete.

Deleted messages are moved to the Deleted Items folder. Items in the Deleted items folder will generally be kept for 14 days before being automatically permanently deleted. Permanently deleted items cannot be recovered.

Using Automatic Forwarding and Rules

There are 2 ways to send your student email to another account, if you choose to do so: Forwarding or Creating an Inbox Rule. To stop the email from going to the other account, you would need to turn off the forwarding or the rule. 

 Forwarding

Automatically forward all e-mail sent to your 365 student webmail account to another account.

  1. Login to your student email and click the Settings icon (Gear - upper right). Under Your app settings, click on Mailsettings icon
  2. Under Accounts Forwardingenter the e-mail address of the account you want all e-mail to be forwarded to.
  3. Select Keep a copy of forwarded messages to keep a copy of your forwarded messages in your student email account. 
  4. Click Save to save your changes and start forwarding all incoming messages to another account.

Inbox Rules

You can create Inbox Rules to automatically perform specific actions on messages as they arrive, based on criteria you select. For example, you might automatically move all incoming email from a particular sender to a specific folder,set up an autoreply, or redirect email to another account.

Focused and Other Inbox

Focused and Other Inbox

You can turn off the Focused Inbox feature in email if you want to. Some students and employees have reported that important emails are going into their Other Inbox, such as those from Blackboard. 

Choose Filter and uncheck Show Focused Inbox

focused filter options 

 

Or you can also choose to select individual emails in your Other Inbox, right-click and select Always move to Focused Inbox.

Microsoft plans to have Focused Inbox eventually replace Clutter.  

What is Clutter and How do I use it or Turn it Off?

Clutter is a feature in student email that sort of automatically puts some emails in a Clutter folder based on what Outlook thinks is low priority. However, this means you don’t see all your new emails in your Inbox. Now Microsoft also used Focused Inbox and that will eventually replace Clutter.

How to Turn Clutter off: 

Clutter is set to On by default, but you can turn it off:

  • Right click on the Clutter folder to see options
  • Or Navigate to the email options by clicking on the gear icon on the right and selecting Mail - Options menu. Using the left-side navigation, expand Mail, expand Automatic Processing and select Clutter
  • Uncheck the box for "Separate items identified as Clutter"
  • Click Save.
  • No further messages should be sent to this folder.

How to Use Clutter

If you want to use Clutter, be sure to keep an eye on your Clutter folder to make sure you're not missing anything important. 

  • To mark messages as "not clutter", either right-click on the message and choose 'Mark as not clutter' or drag the message it to the Inbox. 
  • If messages you want marked as Clutter are not automatically sent to the Clutter folder, you can right-click the message and choose 'Mark as clutter' or drag it to the Clutter folder.

Navigating email - Quick guides