A Virtual Desktop is a computer that exists in the cloud, which you access remotely. It works like a desktop or laptop computer except there is no physical hardware. Instead, the virtual desktop is made available “virtually” in Madison College’s datacenter; which you can access anytime, from almost any device, from anywhere with reliable Internet access.
You must have the proper permissions (admin access) to install applications on your computer
Off-Campus - You will be prompted to use Multi-Factor Authentication.
Sign Out / Log Off and Disconnect
USB Devices (i.e. USB drives, headsets, etc.)
You can connect to a Windows virtual desktop using your mac
You must have proper permissions to install apps on your mac (your mac admin username/password)
Off-Campus - you will be prompted for multi-factor authentication. If you try to connect to a virtual desktop off-campus without successfully completing multi-factor authentication you will receive an "Access Denied" error message.
Sign Out / Log Off and Disconnect
USB Devices (i.e. USB drives, headsets, etc.)
Note: Virtual desktops run Windows, so USB devices must be formatted for Windows in order to work properly. Mac-formatted USB devices will not work on College virtual desktops.
MAC Keyboard layouts and functions - differ between MAC and Windows.
Off-Campus - You will be prompted to use Multi-Factor Authentication.
Use the menu options across the top and the tab on the left to access options
Log Off
When you’re finished, and you disconnect from the virtual desktop, you will be returned to your Android's normal screen
Save your Work
Android Considerations
Note: If you get a certificate invalid prompt and have an older VMware Horizon Client for Chrome App, uninstall the older client and find the current one in the Chrome Web Store.
Off-Campus - use Multi-Factor Authentication. If you try to connect to a virtual desktop off-campus before activating your MFA Account, you will receive an "Access Denied" error message.
Sign Out / Log Off and Disconnect
USB Devices (i.e. USB drives, headsets, etc.)
Radial Menu - Tools
Log Off
When you’re finished, disconnect / log off from the Virtual Desktop
Save your work
IOS Considerations