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Madison College Libraries - Librarian Coaches
Student Tech Coaching
Get connected, navigate tech tools & equipment, and build your skills.
Tech wizard or complete beginner? Our librarian coaches will meet you wherever you're at!
Academic Referral Coaching
Librarian coaches can refer you to academic tutors, student engagement partners, and more to guide your classroom learning.
Digital Citizenship Coaching
Learn the basics of being safe, smart, and socially responsible in the digital world.
Research Coaching
Personalized help navigating online and print sources needed for your paper, projects, and assignments. We can help with citations too!
Learning Skills Coaching
We are here to support and encourage you to succeed. Improve your study skills, test-taking strategies and more...all from your librarian coaches.
Round-the-Clock Coaching
Librarian coaches are available 7 days/week & at 6 Madison College campuses. Email, chat, text, videoconference, or call us!
Madison College Libraries - Librarian Coaches & Persistence
Keep on going!
76% of students who used 1 or more of our services persisted to the next semester
90% of students who used 2 or more of our services persisted to the nest semester
Note: This Fall 2020 data includes most Libraries and Academic Support main services only-- Book-A-Librarian, Tutoring Appointments, Chat, Supplemental instruction, Library Instruction. It does not include our Student Technology Help services nor does it include unit "resources" like items checked out, logins to library databases, use of libguides, etc.
Persistence = In higher education, persistence rates show a student's ability to continue on to the next consecutive term which can be an indicator of students success and graduation.
Madison College Libraries - Technology "Hub" for Students
Librarian coaches can help with:
- Virtually connecting
- WebEx, Bb Collaborate, Teams
- Using your webcam and mic
- Logging in and using student account
- Accessing your virtual desktop
- Supporting equipment needs
- Requesting a laptop or hotspot
- Setting up your equipment or device
- Troubleshooting equipment issues
- Helping with other tools and needs
- Navigating Blackboard course pages
- Supporting student email
- Saving and submitting files
- Assisting with multimedia needs
- Guiding with College tools and resources
Together We Are Virtually Unstoppable
Librarian coaches answer questions via email, phone, chat, knowledgebase
Fall 2020 tech contacts - 70,396
Fall 2020 LibGuide hits - 359,277
Fall 2020 phone calls - 5,586
What students say about us
"Librarians are the best!"
"Really quick, courteous, and helpful. Great service"
"Muy conforme con la informacion brindada, muchas gracias"
"The friendly, personal touch makes all the difference. It is an act of kindness - never too much of that in our world!"