Ask A Librarian 20,388
Phone 10,789 (Technology, 8,899)
Interlibrary Loan 764
Check Outs 461 **
* July 2020 through May 2021
** Check-outs by request only
Total Use (LiveHelp, Writing Lab, Test Center Visits, and Database Use)
48% of students who used Brainfuse also had at least one visit with SAC Online Tutors Fall 2020.
|LiveHelp, Writing Lab, and Tests Taken||406|
|Average Length of Tutoring Session (minutes)||29|
Note: This Fall 2020 data includes most Libraries and Academic Support main services only--Book-A-Librarian, Tutoring Appointments, Chat, Supplemental instruction, Library Instruction. It does not include our Student Technology Help services nor does it include unit "resources" like items checked out, logins to library databases, use of libguides, etc.
Persistence = In higher education, persistence rates show a student's ability to continue on to the next consecutive term which can be an indicator of students success and graduation.
Additional Note: Any student who attended 1+ Library Instruction Session vs. those who never attended a Library Instruction Session.
Success Rates C or Better: 74% vs 52%
Course Drops: 7% vs 11%