Academic Technology Launchpad: Tests and Quizzes in Blackboard

Quick Guide to computer and academic technology resources for students.

Taking a test onilne

Note: The Blackboard Learning System may be offline for Maintenance every week day from 6:00 to 7:00 AM CST, so don't plan to take a test during that time.

General Suggestions for taking tests or quizzes in Blackboard

Most tests and quizzes allow only 1 attempt, so you will not want to be disconnected from the internet or get locked out. Read and follow any instructions from your instructor and these general suggestions carefully.

  • Make sure you have a reliable internet connection. If you are on-campus using a laptop, be sure and use MC-Secure wireless. DO NOT use MC-Guest. If you are off-campus, be sure your internet connection is stable and reliable.
  • Check your computer settings and browser for Blackboard compatibility. You may want to have more than one browser available i.e. both Firefox and Chrome.
  • Most tests and quizzes are not mobile-friendly, so DO NOT take a test or quiz using a mobile device, Chromebook, or iPad. Use a Blackboard-compatible computer and browser.
  • If you are going to start a timed test or a test that expires at a particular time, be aware of that limit and plan accordingly. DO NOT wait till the last minute to start a test or quiz.
  • DO NOT multi-task. DO NOT take a break in the middle of a test or quiz. Close all other programs or browsers on your computer before beginning a test or quiz. Complete the test or quiz in one sitting.
  • DO NOT minimize, maximize or resize your browser window, or open another browser window during the test or quiz.You may get locked out.
  • DO NOT refresh or reload your browser during a quiz or test. You may get locked out.
  • Allow pop-ups for Blackboard.
  • DO NOT use the Enter key for Submit. Use only single left-clicks of your mouse.
  • DO NOT use the browser navigation links or icons at the top of your browser such as back or forward. Use the Blackboard test navigation only.
  • DO NOT double-click on any Blackboard buttons or links during a quiz. i.e. Forward, Backward, Next, First question, Last question, Save, or Submit. Click buttons only once and wait. Click only once / one time on the Save or Submit buttons. Be patient and wait a second and you'll be able to progress. If you click more than once, you may get locked out.
  • DO NOT use a scroll wheel on a mouse to scroll down through a set of test questions. Scroll wheels can inadvertently change answers. Use the window scroll bar not the scroll wheel on a mouse.
  • Periodically click Save. Allow any AutoSave or Saving process to complete before clicking Save and Submit or any other button.
  • Before clicking Save and Submit to finish an exam, you may check the question completion status indicator at the top of the page to make sure all questions were saved.
  • Remember to click on the Submit button when you are finished with an exam or test.
  • Check for and remove any spyware or malware on your computer. Spyware or malware can interfere with online tests, as well as causing other problems.
  • If you are taking a quiz on one page that is lengthy, some internet and computer settings may not recognize that you are actively using the internet and may time out with inactivity.
  • Check your Grades in Blackboard to see if your test/quiz was submitted for grading.

FAQs: Tests and Quizzes

How do I get a test or quiz reset?

If your progress during a quiz or test was interrupted and you need to start over, contact your instructor for the course. Explain the situation and, if appropriate, they will be able to reset the quiz or test for you. The Help Desk cannot reset quizzes and tests for students.

Before taking a test or quiz again: Be sure to use the browser check to be sure your computer is compatible with Blackboard. Review and follow all the suggestions above for taking tests and quizzes in Blackboard.

What if I get an error message when taking a quiz or test? 

If this happens, you should contact your instructor. Explain the situation and, if appropriate, they will be able to reset the quiz or test for you. Our Help Desks cannot reset quizzes and tests for students.

Before taking a test or quiz again: Be sure to use the browser check to be sure your computer is compatible with Blackboard. Review and follow all the suggestions above for taking tests and quizzes in Blackboard.