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What is Supervisory Management?

The most junior level of management within an organization. Supervisory management activities include staff recruitment, handling day-to-day grievances and staff discipline, and ensuring that quality and production targets are met.

Also known as first-line management

A&C Black A & C Black Publishers Ltd 2009

Leadership

The process of influencing others to achieve certain goals. Effective leadership is often seen as the outcome of leadership qualities (traits) which some people have and some do not. In this conception, leadership is often seen as an autocratic activity, and leadership qualities are thought to include strength of personality, charisma, etc. Unfortunately, research into associated traits has been unable to prove conclusively a positive relationship between aspects of personality and effective management.

Collins© 2002, 2005 C Pass, B Lowes, A Pendleton, L Chadwick, D O’Reilly

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